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FAQs


Properties For Sale / Auctions

 

Who is managing the process for the sale of the real estate assets presented in GoGordian Website?

Gordian Servicing has been duly authorised (under and in accordance with the terms of a general power of attorney and/or a servicing agreement) by the owner(s) of the real estate assets presented on the GoGordian Website, to manage the process for the sale of such assets. Gordian Servicing manages the process for the sale of the real estate assets presented on the Website, in accordance with best practices and in full adherence to applicable laws and regulations.

How can I get more information about the properties I am interested in?

You can contact us by e-mail at enquiries@gordianservicing.com or by phone at 77 77 56 56 (Working days and hours, Monday – Friday 08:00 – 17:00).

Who is the owner of the properties shown on the website?

The properties shown on the website (“Properties”) are not owned by Gordian Servicing. Gordian Servicing has been duly authorised (under and in accordance with the terms of a general power of attorney and/or a servicing agreement) by the owner(s) of the Properties (each an “Owner”) to promote them for sale.  

Apart from Properties which are marked “For Auction”, the details of each Owner is shown in the ‘Property Description’ section of the Property on the Website.  

Gordian Servicing is not a real estate agent and does not provide any real estate agent’s services nor does it operate as a legal and/or financial and/or other professional advisor.

Do I get a refund/discount if I identify an issue on the property post-purchase not previously identified or verified?

The properties are for sale on an “as is” basis. Buyers are expected to carry out their own due diligence.

 

What is an ‘offer accepted’ property?

A property has an ‘offer accepted’ status when an offer for the specific property has been approved by its owner.

 

Can I make an offer for an ‘offer accepted’ property?

Yes, you can make an offer, however, the offer will only be considered in case the transaction does not conclude with the approved buyer.

 

Why can I not find a property on the website anymore?

Most probably the property has been sold. Contact us for more information.

 

How can I view a property?

You can call us at 77 77 56 56 (Working days and hours, Monday –Friday 08:00 – 17:00) to arrange a viewing or contact us by e-mail at enquiries@gordianservicing.com.

 

How can I make an offer?

Except for properties which are “FOR AUCTION”, You can complete the ‘Tender Form’, found online on each specific property page and send it via email at offers@gordianservicing.com or submit the same via electronic means as set out in the relevant Tender Form

For auctions – For more details for auctions, please see the relevant section of the Website.

 

When do I get an answer to my offer?

The sales team will make an effort to contact you within 3 days of receipt of your written offer, but is not obliged to contact you.

 

What happens after my offer is approved?

If your offer is approved, then an acceptance letter is sent to inform you of the decision and advise on any information required in order to proceed with the preparation of the legal documents. Additional supporting documentation may be requested in line with our Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures.


How can I submit a complaint? 

The complaint process is described in detail here